Are you trading company or factory?
We are factory has 22 years experiences concentrating on producing and selling scales and balances.
Can I print our logo on the products and change the color of products?
Yes, contact us freely to obtain more information!
Can I get a sample? What’s the lead time?
Of course,but you may need to pay sample charge which will be returned after any order signed. Sample usually will be ready in 15days.
What certificates your products have?
Most of our products have CE,ROHS. We are a ISO certified factory and we have a strong Quality control system.
What's your delivery time?
Usually it can be ready in 45 days.
What are your payment terms?
(1) T/T 30% advance amount, 70% to be paid before shipment.
If order amount less than US$5,000.00,we will collect additional US$200.00 as handle charge.
If order amount less than US$10,000.00,we will collect additional US$100.00 as handle charge.
(2) Or 100% irrevocable L/C at sight for order amount over US$30,000.00.
If order amount less than US$30,000.00,we will collect additional US$300.00 for L/C.
What is the warranty term?
All products are warranted for one (1) year from the date of sale.
What do the ERR messages mean？
: Low battery EEEE : Overload Err-0 : Overload Err-2 : Exceed zero track range when turn on the power Err- 5 : The scale is unstable when turn on the power Err- c : Forget to input calibration weight when calibrating or the AD value is too low.
How do I calibrate the scale?
You can download the corresponding manual from our website and find the method for calibration. Or contact us via email to get more information！